Refund Policy

IS THERE ANY REFUND POLICY?

If there is any manufacturing/in-transit damage, please contact at return@techno-friend.com or call us at 9582091966. We will solve the issue in 48 hours.

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WHAT ARE THE TERMS AND CONDITIONS FOR A REFUND?

• If you cancel your order before 24 Hours, we will refund the entire amount. If the cancellation is after your product has shipped, there is no refund.

• If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

 

WHAT IS THE REFUND POLICY FOR RETURNS OF ORDERS PLACED DURING A SALE?

If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.

 

WHAT ARE THE RULES FOR REFUNDING COURIER CHARGES FOR SELF SHIPPING?

We will provide you Rs. 50 as the self-shipping charges borne by you.

Please make sure your courier costs do not exceed the amount stipulated above.

We recommend using ‘Speed Post’ as your courier service. Speed Post is a Government of India owned entity and has the most widely distributed postal network in India.

Please try and avoid Professional Couriers as much as possible since we have been facing issues with them.

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I HAVEN'T RECEIVED MY REFUND YET. WHAT SHOULD I DO?

We update our customers via email once we initiate the refund procedure. Bank refunds will take 7-10 business days.

 

For any further clarification, please reach our help-center and provide the required details to raise a ticket to help sort things out.

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THE PRODUCT I WANT TO RETURN WAS BOUGHT AT A DISCOUNT. WILL I GET REFUNDED THE FULL AMOUNT?

No. You will only receive the exact amount paid for the product.